Home Core Competencies Care Packs
Our "Care Packs" are designed to compliment and enhance the support level of many well known storage solution companies. The Hard- and Software functionality always remains foremost on the priority list

We include the whole infrastructure including Hard- and Software as well as the individual components of the infrastructure.

We provide a European wide service on the basis of 7x24h, 365 days, including On-Site Service with specified response times.

Several of our partners are using our customized service to enhance their service offering to their customer base.

  • Enhancement of Manufacturer Support
  • SLAs: Basic, Advanced, Premium, "Plus" 7x24
  • Allotment of man-days on-site
  • Troubleshooting of entire Storage Environment
  • Pro-active Monitoring and Reporting
  • Configuration customization and support on administrative questions
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